Statement on our response to the COVID-19 crisis.
Reliance Motor Services have been providing services to the local community for over 80 years and we are extremely proud of what we do - the current COVID-19 crisis represents the biggest single challenge to our business, and the industry, that we have ever faced. We are having to make hard decisions to ensure the future of the company and our employees, as such, we have had to make some changes to our levels of service in response to falling passenger levels,
Service 19 will operate an hourly service (Monday to Friday)
Service 30 will operate to Sunday timetable (Monday to Saturday)
Service 40 will operate to Sunday timetable (Monday to Saturday)
Unfortunately, due to exceptionally low passenger numbers, we are not able to operate the 31X and 29 service.
Reliance have committed to running ALL North Yorkshire County Council contracts for Outwood Academy and Ryedale School and will continue to do this for as long as we are required to.
Concessionary bus passes will be accepted at ANY time on our services allowing concessionary travel throughout the day.
These timetable changes will come into force on 23rd March 2020 alongside changes to reduce our staffed hours to 9am - 3pm Monday to Friday. Outside of these hours, we will respond to Facebook messages and Email as soon as we can.
We would like to publicly acknowledge the hard work and determination our team has shown in the last few days - we are making decisions now that will hopefully secure the future for local jobs, local services and ultimately secure the future integrity of the Reliance network.