Reliance are constantly trying to find new and exciting ways to inform customers of the latest developments on the network. The latest innovation in this direction is the addition of a Reliance Live mailing list to the website, Jamie Kerslake explains more;
“Since the introduction of the Reliance Live system, I have had a number of passengers come forward and express interest in getting a more automated system in place. I took these comments on board, and I am pleased to announce that we are now rolling out the Reliance Live Mailing List. Passengers can head to our website, put their email address into our database and then let the latest updates and news from Reliance, come directly to their inbox.”
The current Live page provides information on planned roadworks, road closures and events that may disrupt the network and the Live mailing list is an extention of this.
“We think this will really come into it’s own when we have to deal with events that cause severe disruption, such as road closures.” says Jamie, “The ability to quickly inform passengers of changes to the route, delays that are likely or even just why the delays are occuring, goes a long way to help people plan their route to and from work, or just to the shops.”
You can sign up for updates at RELIANCE LIVE